Price And Scope
Check inclusions, exclusions, packing grade, access charges, and when the quote can change.
Locked quoteVerified crewOTP release
Written terms, insurance guidance, and claim rules before bookingRelocation Answers
Pricing, booking, packing, insurance, claims, city coverage, and business relocation questions answered before you request a quote.
Direct Answer
Check inclusions, exclusions, packing grade, access charges, and when the quote can change.
Ask whether the company owns the move or passes your job to an outside vendor.
Confirm lift slots, parking distance, society permissions, NOC, and route timing.
Understand insurance, declaration, packing evidence, photos, and claim timelines.
Customer Questions
11 Answers
Share BHK size, heavy furniture, appliances, fragile goods, floor numbers, lift availability, parking distance, society rules, and preferred date. These details decide crew size, packing material, truck plan, and quote confidence.
Marshal can pack regular household goods, fragile items, furniture, appliances, and cartons when the packing scope is included in writing. Personal documents, cash, jewellery, medicines, and restricted goods should stay with the customer.
Yes. Local and intercity household moves follow different pricing and planning, but both need inventory, packing, access, route, timing, and delivery details before quote lock.
Lift access changes labour time, carrying distance, crew fatigue, and damage risk. If a lift is unavailable, too small, or restricted by timing, the crew plan and price may change.
Yes, but self-packed cartons should be sealed, labelled, and declared clearly. Fragile or high-value goods are safer when Marshal knows the packing condition before pickup.
For local moves, book once the date, society timing, lift slot, and destination access are clear. Month-end, weekend, and high-rise moves should be planned earlier.
Separate valuables, documents, medicines, keys, chargers, and personal essentials. Keep society permission, lift timing, parking access, and destination contact ready.
Yes. Glassware, crockery, mirrors, artwork, electronics, and appliances should be listed separately so the packing grade and handling note are clear before the quote is locked.
A survey is useful when the home has many items, fragile goods, difficult access, storage needs, or uncertainty in volume. Smaller moves can often start with the calculator.
Added goods can change packing material, labour, vehicle space, and handling time. Marshal should update the written scope before move day if inventory changes.
Cartons should be marked by room, item type, fragile status, and delivery priority. This helps unloading, placement, and claim documentation if needed.
Customer Questions
8 Answers
Vehicle type, pickup and delivery pincodes, carrier mode, route, insurance, fuel level, pickup access, and delivery timing affect vehicle transport pricing.
Keep RC, insurance copy, owner ID, pickup photos, fuel level, accessories, and existing scratches documented before handover. Remove personal items from the vehicle.
The protection method depends on carrier type and route. Marshal confirms wrapping, loading, transit handover, inspection photos, and insurance terms before pickup.
No. Keep only limited fuel for loading and unloading movement. Remove personal belongings, loose accessories, toll tags if needed, and any documents not required for transport.
It depends on route, vehicle type, space, and protection method. Marshal confirms whether the bike moves as an add-on or standalone vehicle transport before quote lock.
Condition photos are recommended at pickup and delivery, especially for scratches, dents, accessories, mirrors, and odometer reading.
Non-running vehicles need special handling and should be declared before quoting. Loading method, manpower, and destination unloading support may change the price.
Marshal can share a practical transit window. Exact delivery depends on route, carrier plan, access, traffic, and weather. Urgent movement may need a different carrier option.
Customer Questions
8 Answers
Storage pricing depends on item volume, duration, packing condition, pickup access, retrieval plan, handling frequency, and whether goods need extra protection before storage.
Yes. Furniture, appliances, cartons, and fragile goods should be wrapped or packed for storage condition, not only for transport. Inventory indexing helps retrieval.
Partial retrieval depends on inventory indexing, warehouse access, service schedule, and handling terms. Confirm retrieval expectations before storage pickup.
Avoid cash, jewellery, documents, food, plants, flammable goods, leaking liquids, medicines, and items that need temperature control unless a suitable arrangement is confirmed.
Inventory should be recorded by item, carton, room, condition, and special handling note. Photos and labels make retrieval and claims easier.
Yes, if the destination, route, access, packing condition, and transport service are confirmed. Retrieval and onward transport should be planned before dispatch.
Insurance depends on declared value, storage duration, goods type, and risk terms. High-value goods should be declared before pickup.
Notice depends on warehouse schedule, item count, access, transport availability, and destination plan. Confirm retrieval terms when booking storage.
Customer Questions
8 Answers
Office moves need asset lists, department ownership, IT handling, workstation mapping, lift and gate permissions, downtime windows, and delivery placement planning.
Yes, when slots, permissions, crew, and vehicle planning are confirmed. Weekend or after-hours moves should be scheduled early because building and truck access can be limited.
Gate passes, delivery challans, asset lists, authorization letters, invoice or e-way bill details, and destination contact details may be needed depending on goods and route.
Back up data, label cables, map workstations, record serial numbers, and decide who disconnects and reconnects servers, desktops, monitors, and network devices.
Dismantling and reassembly can be included when confirmed in scope. Modular furniture, workstations, and fixtures need clear photos and site access details.
Downtime reduces when departments, assets, floor plans, packing order, lift slots, loading timing, and placement sequence are agreed before move day.
Yes, when stock count, packaging, invoice details, loading support, route, and delivery handover are clear. Some jobs may be priced as logistics instead of office shifting.
A business coordinator should be available at pickup and delivery for access, asset sign-off, placement decisions, and exception handling.
Customer Questions
8 Answers
PTL shares truck space with other consignments and is usually priced by weight or volume. FTL books a dedicated vehicle and is better for urgent, bulky, or controlled shipments.
Weight, volumetric size, pickup and delivery pincodes, loading help, packaging, invoice details, route, delivery timeline, and vehicle type affect logistics pricing.
Some goods can, but household relocation usually needs packing, handling, inventory, and placement support beyond freight movement. Marshal confirms the right service mode before quoting.
Choose FTL when you need dedicated vehicle control, faster delivery, bulky volume, sensitive goods, or fewer handovers.
Choose PTL when the shipment is smaller, flexible on timing, and suitable for shared movement by weight or volume.
Light but bulky goods take truck space. Logistics pricing often compares actual weight and volumetric weight to decide chargeable weight.
Business shipments usually need invoice, e-way bill, delivery address, contact details, and item description depending on route and value.
Fragile freight needs proper packaging, declaration, and handling terms before pickup. Some fragile goods may need a dedicated vehicle or special packing.
Customer Questions
8 Answers
Quotes vary because inventory volume, packing quality, floors, lift access, truck type, route, timing, and insurance change the real execution cost. Marshal explains these factors before locking the quote.
The online estimate is a planning range. The final quote is confirmed after Marshal checks goods, packing, route, and building access.
OTP payment release means the final payment is confirmed only after delivery placement, giving the customer more control than typical cash-before-unloading practices.
Extra items, wrong floors, no lift, long carry, difficult parking, date change, extra packing, storage, insurance, or route change can increase the final quote.
Avoid unclear full-payment demands. Marshal explains payment stages, scope, and delivery confirmation before booking.
Not always. A low quote without inventory, access, packing, and route details can become expensive on move day. Compare written scope, not only the first number.
Applicable taxes and invoice terms should be shown clearly before final quote acceptance.
Date changes depend on crew, vehicle, route, and cancellation terms. Inform Marshal early so the quote and schedule can be updated.
Customer Questions
8 Answers
Marshal plans public coverage for Mumbai, Pune, Bangalore, Hyderabad, Delhi NCR, Chennai, Kolkata, Ahmedabad and supports additional pincodes depending on service availability.
The customer must arrange building permissions, but Marshal helps identify lift, parking, NOC, and timing requirements before move day.
Route pages explain transit window, access risks, packing needs, route friction, and cost drivers so customers know what to confirm before accepting a mover quote.
Mumbai moves often involve society permissions, lift slots, tight lanes, parking distance, and traffic timing. These details affect labour and vehicle planning.
Bangalore moves can be affected by apartment access, traffic corridors, tech-park timing, and parking limits. Confirm pickup and delivery windows early.
Yes, when pickup, delivery, packing, route, insurance, transit window, and access details are confirmed before dispatch.
No. Month-end demand, weekends, vehicle availability, weather, route disruption, and access windows can affect price and delivery timing.
Yes, but both pickup and delivery floor, lift, stair, and long-carry details must be captured because both sides affect labour.
Customer Questions
8 Answers
Basic risk terms and optional transit insurance depend on the service. High-value goods should always be declared and insured separately.
Claims should be raised quickly with photos, booking details, and item documentation. The terms page explains service-wise claim windows and liability limits.
High-value electronics, antiques, fragile glass, marble, artwork, instruments, appliances, and unusual goods should be declared before packing so risk and insurance can be discussed.
Pickup photos, item condition notes, declared value, packing photos, delivery photos, invoice copies, and immediate written reporting help claim review.
Self-packed goods can be harder to verify. Declare fragile or valuable contents and discuss risk terms before pickup.
Report visible damage as soon as possible at delivery with photos and booking details. Delayed reports are harder to verify.
Insurance usually depends on declared monetary value and policy terms. Sentimental or irreplaceable items should be carried personally where possible.
High-value goods can be discussed, but they need declaration, suitable packing, insurance review, and written handling notes before quote lock.
Customer Questions
5 Answers
Confirm pickup society timing, destination lift slot, packing grade, parking distance, route date, and whether delivery must happen same day or next day.
Longer routes have more handling, transit time, and claim risk. A clear inventory, fragile declaration, and packing grade reduce quote and delivery disputes.
Yes. Gated societies, builder floors, basement parking, security gates, and vehicle-entry rules vary by locality, so access details should be captured before quote lock.
They can. Crew, vehicle availability, loading slots, and demand are tighter around month-end and weekends, so earlier booking gives more control.
Sometimes, but it depends on inventory volume, bike size, packing method, route, and vehicle plan. Confirm it before accepting the final quote.
Customer Questions
5 Answers
Screens should be declared, photographed, protected with suitable material, and kept upright where required. Original boxes help but are not mandatory if packing is planned.
Plants are risky and may be restricted on some routes. Soil, leakage, temperature, and breakage risks should be discussed before pickup.
Glass tops, mirrors, marble tops, and framed artwork should be listed separately so packing material, handling, and claim terms are clear.
Refrigerators, washing machines, AC units, geysers, and kitchen appliances should be cleaned, drained, disconnected, and declared before packing.
High-value electronics should be declared with approximate value, photos, and insurance discussion before pickup.
Share route, goods, floor access, and service type. Marshal confirms the next quote or survey step.