Risk control

Insurance and claim guides for declaration, evidence, and damage handling.

Learn what photos, item declaration, condition notes, exclusions, and timing mean before pickup and after delivery.

Direct answer

How to use Insurance and claims

Claims are strongest when the move has declared goods, pickup condition photos, packing notes, delivery evidence, and service-wise claim timing.

A plain-English guide to declared value, photos, exclusions, claim timing, and documentation for household and vehicle moves.

What proof do I need before moving day if I want damage accountability and a realistic claim process?

Share route, goods, floor access, and service type. Marshal confirms the next quote or survey step.